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Shein Receives Further Information Request from EU Amid Ongoing Investigation
The European Commission is requesting information in accordance with the Digital Services Act as its inquiry into Shein's consumer protection practices proceeds.
On February 14, the European Commission sought additional information from the online fashion retailer Shein in accordance with the Digital Services Act.
This request follows just a day after the Commission initiated a consumer protection investigation into the company and released a set of measures aimed at tackling compliance issues associated with Chinese online marketplaces.
The DSA inquiry aims to gather information regarding risks related to illicit content and products on Shein's platform, the transparency of its recommendation systems, data accessibility for qualified researchers, and strategies to safeguard consumer rights, public health, and user wellbeing.
Founded in China and now based in Singapore, Shein is required to provide its response by February 27.
This inquiry is a continuation of a request made last June concerning the company's adherence to regulations regarding the notice and action mechanism for illegal items, dark patterns, child protection, and trader traceability.
A Shein spokesperson remarked that the company is diligently working to fulfill the request and reiterated its dedication to providing safe online shopping experiences for EU consumers.
The Commission will evaluate Shein’s response to decide on subsequent actions, while parallel DSA investigations are also targeting other major online platforms such as Meta, TikTok, and X.
This request follows just a day after the Commission initiated a consumer protection investigation into the company and released a set of measures aimed at tackling compliance issues associated with Chinese online marketplaces.
The DSA inquiry aims to gather information regarding risks related to illicit content and products on Shein's platform, the transparency of its recommendation systems, data accessibility for qualified researchers, and strategies to safeguard consumer rights, public health, and user wellbeing.
Founded in China and now based in Singapore, Shein is required to provide its response by February 27.
This inquiry is a continuation of a request made last June concerning the company's adherence to regulations regarding the notice and action mechanism for illegal items, dark patterns, child protection, and trader traceability.
A Shein spokesperson remarked that the company is diligently working to fulfill the request and reiterated its dedication to providing safe online shopping experiences for EU consumers.
The Commission will evaluate Shein’s response to decide on subsequent actions, while parallel DSA investigations are also targeting other major online platforms such as Meta, TikTok, and X.
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