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Thursday, Apr 03, 2025

New Regulations Facilitate Energy Assistance for Vulnerable Households in Serbia

New Regulations Facilitate Energy Assistance for Vulnerable Households in Serbia

Serbia's Ministry of Mining and Energy announces updated criteria for households seeking energy aid.
Starting today, a new regulation implemented by the Ministry of Mining and Energy of Serbia delineates the updated criteria for households to qualify as energy vulnerable customers.

This status enables households to receive reduced rates on their electricity, gas, or heating bills based on household income levels.

The Ministry has adjusted the income thresholds in line with the consumer price increase of 2.3 percent observed over the last six months.

Consequently, the limit for households eligible for discounts has risen accordingly, allowing more families to access financial relief.

Minister Dubravka Đedović Handanović has encouraged citizens to assess their eligibility for the energy vulnerable customer status, indicating that applications can be submitted year-round at local government offices.

Applications are processed within a maximum period of 30 days.

Households receiving financial social assistance, increased social support, child benefits, or enhanced assistance for personal care can apply by submitting a single document to indicate their preference for discounts on electricity, gas, or heating.

Energy vulnerable customers can receive a reduction in their monthly payment for a specified amount of electricity based on household size, as well as discounted natural gas during the heating season, which runs from October to March.

Discounts on heating energy can range from 40 to 60 percent each month depending on billing.

As of April 1, the eligibility criteria for energy vulnerable customer status include:
- Households with one member must have a monthly income of no more than 24,768.09 dinars.

- For two-member households, the income threshold is set at 39,255.97 dinars.

- For three-member households, the limit is 53,743.85 dinars.

- Households with four members must have an income not exceeding 68,231.73 dinars.

- Five-member households qualify if their monthly income is up to 82,719.61 dinars.

- Families with six members can apply if their income does not exceed 97,207.49 dinars.

- For households larger than six, an additional income of 14,487.88 dinars is allowed for each extra member.

In addition to income thresholds, criteria for obtaining energy vulnerable status encompass asset conditions and the living space relative to the number of household members.

These stipulations target households that do not currently benefit from social protection or family care rights.
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